Policies

Last updated: October 21, 2026

We ship orders with love from the heart of San Francisco, California! 💌

🕒 Processing Time

Orders placed by 3PM PT Monday through Saturday ship the same day, except on federal US holidays or when we show a different shipping schedule before you order.

Every order is hand-packed by Mama & Papa Lam and delivered to the post office with great care. It's a family tradition we cherish. 🫶

On Sundays and federal US holidays, the post offices are closed so my parents and I get some much needed rest then. 😌

Preorders and delays. If a product is marked as a preorder, the expected ship date is shown on the product page. If we can't ship your order by the date we told you (or within 30 days, if we didn't give you a date), we'll email you before then with a new ship date and the choice to cancel for a full refund. If the new date is no more than 30 days later and you don't cancel, we'll take that as your OK to wait. If the new date is more than 30 days later, or we can't give you a new date, we'll cancel your order and refund you unless you tell us you'd like to wait. If we need to delay your order again, we'll ask you again, and unless you tell us you'd like to keep waiting, we'll cancel your order and refund you.

💸 Shipping Costs

Standard shipping is free for any order with 2 or more products shipping to the United States or Canada. All other orders pay the shipping rate shown at checkout.

📦 Domestic Shipping (United States)

• Most orders arrive within 1 to 5 business days after they ship, depending on your selected shipping method and distance from our headquarters in San Francisco.
• We offer faster options at checkout, including Priority and Express services.
• Tracking information will be emailed to you as soon as your order ships.

🇨🇦 Shipping to Canada

• Shipments to Canada typically arrive within about 11 days, depending on the location, weather, and postal service situation.

🌍 International Shipping

• International orders typically arrive within 1 to 3 weeks, depending on your country's customs processing and local postal services.
• We currently ship to most countries worldwide. If you don't see your country listed at checkout, please reach out to us at hello @ parentsarehuman.com and we'll try our best to accommodate you.
• Customs fees, duties, and taxes (if applicable) are the responsibility of the customer. We do not have control over these charges and cannot predict their amount.

Delivery times are estimates from the carrier, not guarantees.

🚨 Delivery Issues

Why does the tracking status show "Delivered" when it hasn't been?

Unfortunately sometimes this can happen, but most of the time the package was simply placed in an unexpected area at the delivery address. We first recommend asking your recipient to check any other locations the package might be (the front door, back door, mailbox or even a neighbor's house).

Sometimes, it also takes an extra day because some drivers will mark all the packages in an area as delivered even if they don't get to them. Please wait an extra 24 hours and if it still hasn't gotten to you, we'll be more than happy to send you a replacement order!

If your order hasn't arrived within the expected time frame, check your tracking information and reach out to us at hello @ parentsarehuman.com with your order number. We'll do everything we can to make it right.

🛡️ Shipping Protection

Shipping Protection is optional. It's a toggle in your cart, off unless you turn it on, with the price shown next to it.

You don't need it. Missing or damaged orders get a free replacement either way, following the steps on this page.

Without Shipping Protection, your replacement ships by standard ground shipping, which usually takes longer.

With Shipping Protection, for orders shipping to a US address, we ship your replacement via Priority Mail within 1 business day of your message (and photo, for damage). Within the United States, Priority Mail usually arrives within 1 to 3 business days.

Outside the US, Shipping Protection means we send your replacement within 1 business day of your message (and photo, for damage), at no cost to you. It ships by our standard international service, which usually takes 1 to 3 weeks.

Outside the US, replacements ship by our standard international service. International delivery times vary by service, destination, and customs processing.

If a package marked "Delivered" never came, message us after 24 hours.

To start a replacement, email your order # to hello @ parentsarehuman.com or message us in the website chat.

If you get a refund under our 100% Happiness Guarantee, the Shipping Protection fee isn't refunded.

Damaged or Incorrect Products

First, we're so sorry to hear that happened! Please accept our sincere apologies. We know nobody wants to receive a broken or incorrect product.

If you received your item and it's damaged or incorrect, please email us at hello @ parentsarehuman.com within seven (7) days of the date your order is received with the following information:

1. A photo of the damage or incorrect item
2. A description of the issue
3. Your original order #
4. Your Full Shipping address

Once we confirm the damage and validate the order we'll be able to help you out.

Reporting within 7 days helps us fix things quickly. It doesn't shorten our 100% Happiness Guarantee or any rights you have under the law.

Returns and Exchanges

To return or exchange an order, please follow the steps in our Refund Policy.

❤️ Shipping with Care

We don't just ship products. We send meaningful, relationship-altering experiences. Every package is wrapped with intention and care in the hopes that it sparks more love and connection in your life.

Thank you from the bottom of our hearts for supporting our small family business.

Last updated: October 21, 2026

100% Happiness Guarantee

Your connection with the people in your life matters most to us. That's why we want you to feel completely confident using our products to build those relationships.

That's why we keep things simple: If you're not completely happy with your products within 100 days, we'll take care of you with a full refund of your product purchase price and standard shipping costs.

For physical products, the 100 days start on the day your order is delivered. For digital decks, the 100 days start on the day you buy them.

Note about expedited shipping and Shipping Protection: Under our 100% Happiness Guarantee, Priority and Express shipping upgrade charges and the optional Shipping Protection fee are not refunded. This does not limit any refund required by law. If we cancel your entire order before shipment, or you cancel it because of a shipping delay, we refund every amount you paid, including those charges.

Whatever the reason, if you're not completely satisfied with your purchase, we're here to help. Just reach out to us at hello @ parentsarehuman.com within 100 days and we'll make things right, whether that means a return, refund, or finding you something that better fits your needs.

And if anything goes wrong along the way (maybe there was a shipping mishap or your product arrived less than perfect), please let us know. We'll do whatever it takes to ensure you have a great experience.

Thank you for letting us be part of your journey to deeper connections. We're here for you.

Initiating a Return or Exchange

For a refund or exchange of a physical product, please send the product back to us. We pay return postage for returns under our 100% Happiness Guarantee. Email us first and we'll send you a prepaid return label.

To initiate a return or exchange, please complete the following steps:

1. Please reply to your order invoice and include a note with your return or exchange request (product information and sizing, if applicable).
2. If you do not have your invoice, please write down the order #, email, and your phone #.
3. Ship your return/exchange to the following address:

Parents Are Human LLC

1222 Harrison St, Unit 4107

San Francisco, CA 94103

United States

1. Please send us the tracking number once received to allow us to track and update you on the status. Please allow exchanges to take up to 5-7 business days once received.

If your item is not in stock, we will gladly refund you.

Digital decks. To request a refund for a digital deck, reply to your order confirmation or email us at hello @ parentsarehuman.com with your order #.

How Refunds Work

We'll refund your original payment method. Depending on your bank, it can take a few business days for the refund to show up.

Damaged or Incorrect Products

If your order arrived damaged or incorrect, please follow the steps under "Damaged or Incorrect Products" in our Shipping Policy.

Where You Bought It

Our Happiness Guarantee covers purchases made on parentsarehuman.com. Products bought anywhere else (for example, Amazon, a retail store, or another third party) must be returned where they were purchased.

Last updated: October 25, 2026

Who We Are

Parents Are Human is on a mission to help people from every culture connect deeply with their loved ones.

This mission drives all the products, resources, and decisions we make.

This Privacy Policy explains how Parents Are Human LLC, a California limited liability company ("Parents Are Human," "we," "us," or "our"), collects, uses, and shares personal information when you visit parentsarehuman.com, shop with us, join our email or text lists, get our digital decks, leave a review, contact us, or take part in our creator programs. It applies to the Parents Are Human website and to the policies page it links to.

The Short Version

• We collect what we need to ship your order, support you, and run our store, plus information about how you use our website.
• We work with advertising partners such as Meta (Facebook and Instagram), TikTok, and Pinterest, and we use analytics tools such as Google Analytics. The advertising partners' pixels and cookies collect information about your visits so we can measure and show our ads. Under California law this can count as "selling" or "sharing" personal information, even though no one pays us for it. You can opt out at any time (see "Your Privacy Choices" below).
• We never sell your information for money, and we never see or store your full card number.

Notice at Collection

This section lists the personal information we collect, why we collect it, whether we sell or share it, who we disclose it to, and how long we keep it. It describes our current practices. Anything you choose to include in a free-form message or form may contain other information as well.

Order and contact details (your name, email address, phone number, billing and shipping addresses, the products you buy, and your order history)

• Categories: identifiers, customer records, and commercial information.
• Why: to process, ship, and support your orders (including replacements and refunds), prevent fraud, send emails and texts you've signed up for, show recent purchase notices, and show and measure our ads.
• Sold or shared: yes. We send some order events to advertising partners, in some cases with a hashed version of your email address or phone number.
• Disclosed to: Shopify, payment processors, shipping carriers, our email and text platform (Klaviyo), our reviews platform (Judge.me), customer support and chat tools, and analytics and attribution tools. Visitors to our website may see a recent purchase notice (see "Recent purchase notices" below).
• Kept: as long as needed for taxes and accounting, and at least 7 years.

Payment confirmation (card type and last four digits; we never receive your full card number)

• Categories: customer records.
• Why: to take payment, issue refunds, and prevent fraud.
• Sold or shared: no.
• Disclosed to: Shopify and our payment processors.
• Kept: with your order record.

Website and device activity (IP address, approximate location based on your IP address, cookie and device IDs, browser and device type, pages and products you view, items you add to your cart, referring websites and ads, and how you interact with our pages, such as clicks and scrolling)

• Categories: identifiers, internet or other electronic network activity, and approximate geolocation (never your precise location).
• Why: to run and secure our website, understand how people use it, and show and measure our ads.
• Sold or shared: yes, through our advertising partners' pixels and cookies.
• Disclosed to: Shopify, analytics and attribution tools, and website, page-building, and chat tools.
• Kept: Our Google Analytics user and event data retention setting is 14 months. That setting doesn't control how long Google keeps standard summary reports. Our advertising partners keep what their pixels and cookies collect under their own policies: Meta (https://www.facebook.com/privacy/policy/), TikTok (https://www.tiktok.com/legal/page/us/privacy-policy/en), and Pinterest (https://policy.pinterest.com/en/privacy-policy). We delete our own click and scroll records after 14 months. We keep daily totals from them indefinitely: counts by page, device type, page section, button or link, and position on the page, with no way to tell which clicks came from the same page view.

Email and text list details (your email address, your mobile number if you sign up for texts, a record of your consent, and how you interact with our messages, such as opens and clicks)

• Categories: identifiers and internet or other electronic network activity.
• Why: to send the emails and texts you've signed up for, measure them, and honor your choices.
• Sold or shared: yes, for sign-up events, which go to advertising partners, in some cases with a hashed version of your email address or phone number. We do not sell or share your text message opt-in or consent.
• Disclosed to: Klaviyo.
• Kept: until you ask us to delete your profile. If you unsubscribe, we stop sending you marketing, and you stay on our do-not-contact list so we don't message you again.

Messages and chats (what you send us by email, website chat, text message, or our forms)

• Categories: identifiers, commercial information, and anything else you include.
• Why: to answer you and support your orders.
• Sold or shared: no.
• Disclosed to: our email, help desk, and chat providers.
• Kept: in our email, help desk, and chat accounts. We don't delete these on a set schedule: we keep them as long as they help us answer later questions about your orders and keep records of our customer service. Ask us and we'll delete them.

Reviews, photos, and videos (your rating, your review, the name you choose to show, and any photos or videos you add)

• Categories: identifiers and audio, electronic, or visual information.
• Why: to show reviews on our website and, with your permission, in our marketing (see our UGC Policy).
• Sold or shared: no.
• Disclosed to: Judge.me, and to the public when your review is published.
• Kept: published and unpublished reviews are kept as long as we sell the product they're about or keep records of our customer feedback. Ask us and we'll remove yours.

Heroes Discount ID images (the photo of a work or service ID you email us, and the discount code we send you)

• Categories: professional information, and sensitive personal information if the image includes a Social Security, driver's license, state identification card, or passport number.
• Why: only to confirm that you qualify for the discount.
• Sold or shared: no.
• Disclosed to: our email and help desk providers.
• Kept: with your email to us. We don't delete these on a set schedule: we keep them as a record of the discounts we've given. Ask us and we'll delete them.

Creator and challenge participant details (your name, contact details, social handles, payment details, tax forms such as IRS Form W-9 or W-8BEN, the content you submit, and how that content performs in our ads)

• Categories: identifiers, professional information, commercial information, and audio, electronic, or visual information.
• Why: to run our creator programs, pay you, and handle tax reporting.
• Sold or shared: no.
• Disclosed to: payment and tax tools, and the advertising platforms where we run your content.
• Kept: for the length of your participation and as long as needed for payment, tax, and legal records. Content you submit is also covered by the program terms, which give us a lasting license to use it.

Inferences (the products you might like)

• Categories: inferences.
• Why: to make our ads and emails more relevant.
• Sold or shared: yes, with advertising partners.
• Disclosed to: Klaviyo and our advertising partners.
• Kept: in Klaviyo until you ask us to delete your profile. Our advertising partners keep theirs under their own policies (linked above).

To opt out of selling or sharing, use the "Your Privacy Choices" link at the bottom of our website. The rest of this policy has the details.

Information We Collect

Information you give us.

• Order information: your name, email address, phone number, billing and shipping addresses, the products you buy, and your order history.
• Payment information: card and wallet payments are handled by our payment processors (such as Shopify Payments, Shop Pay, PayPal, Apple Pay, and Google Pay). We receive confirmation of payment and limited details such as the card type and last four digits, never your full card number.
• Messages: what you send us by email, website chat, text message, or our forms.
• Email and text list sign-ups: your email address and, if you sign up for texts, your mobile number and a record of your consent.
• Reviews, photos, and videos: your review, rating, name as you choose to display it, and any photos or videos you upload (see our UGC Policy).
• Discount verification: if you send us a photo of a work or service ID for our Heroes Discount, we use it only to confirm that you qualify. We keep the image, and the discount code we send you, with your email until we delete it. If the image includes your Social Security, driver's license, state identification card, or passport number, that number is sensitive personal information under California law.
• Creator and challenge participants: your name, contact details, social handles, payment details, tax forms (such as IRS Form W-9 or W-8BEN), the content you submit, and how that content performs in our ads.

Information collected automatically. When you use our website, we and our partners use cookies, pixels, tags, and similar tools to collect your IP address, approximate location (based on your IP address), browser and device type, the pages and products you view, items you add to your cart, referring websites and ads, and how you interact with our pages (such as clicks and scrolling). Some of these tools also connect your activity to your email address or phone number when you've given it to us, so we can send relevant emails and measure our ads. Our emails and texts may also include tools, such as tracking pixels and tracked links, that tell us whether you opened a message or clicked a link.

Website chat. Our website chat is provided by Shopify (Shopify Inbox), which uses cookies and software code to run the chat. Shopify and other third parties may access and use information about the pages you visit, your IP address, your general location (such as city and state), and what you share in the chat, to provide the chat to us.

Information from other sources. We receive information from payment processors, shipping carriers (delivery status), advertising partners (ad performance), Gumroad (your name and email if you get a digital deck there), social media platforms (if you tag us or message us), and online marketplaces where you buy our decks, such as Amazon and TikTok Shop, when we ship those orders ourselves.

How We Use Information

We use personal information to:

• Process, ship, and support your orders, including replacements and refunds.
• Give you access to digital decks.
• Respond to your messages and requests.
• Send emails and texts you've signed up for (you can unsubscribe at any time).
• Show and measure our ads, including ads shown to you on other websites and apps.
• Understand how people use our website so we can improve it.
• Show reviews, photos, and videos you've shared with us.
• Run our creator programs, including paying participants and handling tax reporting.
• Prevent fraud, keep our website secure, and comply with the law.

Recent purchase notices. When you place an order on our website, for about 3 days afterward our website may show visitors a short notice about it: your first name, your city and state (or province and country, outside the US), the deck you bought, and roughly when you bought it. We never show your full name, street address, email address, or order total. If you'd rather not be included, email us at hello@parentsarehuman.com and we'll leave your orders out.

How We Share Information

Service providers. We share information with companies that help us run our business. These include our e-commerce platform (Shopify), payment processors, shipping carriers (such as USPS), our email and text platform (Klaviyo), our reviews platform (Judge.me), customer support and chat tools, website hosting and page-building tools, and analytics and attribution tools. Some of these companies also use information under their own privacy policies. For example, Shopify processes some information under its privacy policy at https://www.shopify.com/legal/privacy.

Advertising partners. We allow advertising partners such as Meta, TikTok, and Pinterest to collect information through their pixels and cookies on our website, and we send some order and sign-up events to them (in some cases using a scrambled, or "hashed," version of your email address or phone number) so they can measure our ads and show our ads to you and to people like you. These partners may also use the information under their own privacy policies.

Analytics. We use Google Analytics to understand how people find and use our website. We also run our own click and scroll measurement on our website to see which parts of a page people use. It records the page, where on the page you click or tap, which of our buttons or links you clicked (its text and where it goes), your screen width rounded to the nearest 50 pixels, and how far down you scroll. It doesn't read what you type into forms, doesn't record clicks inside our sign-up pop-up or other pop-up windows, and doesn't use cookies. Clicks from one page view are grouped under a random number that changes on every page, so they aren't connected to your other page views or visits. We don't share these records with our advertising partners, we don't save your IP address with them, and we don't use them to try to identify anyone. It doesn't run if your browser sends a Global Privacy Control signal.

The public. Reviews, photos, and videos you publish on our website are public. Others, including search engines, can see, copy, or store them, and we aren't responsible for how others use them.

Text messages. We do not sell or share your text message opt-in or consent with third parties for their own marketing.

Other reasons. We may share information if the law requires it, to protect our rights or the safety of others, or as part of a business transfer such as a merger or sale of our business.

Your Privacy Choices

Opt out of sale and sharing. Use the "Your Privacy Choices" link at the bottom of our website (parentsarehuman.com/pages/data-sharing-opt-out), or email us at hello@parentsarehuman.com. When you opt out, we stop selling or sharing your personal information for ad targeting. We apply your request to the browser and device you use and to any consumer profile we associate with them. If we can identify you, we also apply it to the personal information linked to you, including order and sign-up information sent to advertising partners. You'll still see ads, but they may be less relevant.

Global Privacy Control. We honor Global Privacy Control (GPC) signals as valid requests to opt out of the sale or sharing of personal information. When we detect a GPC signal, we apply it to that browser and device and any associated consumer profile, including a pseudonymous profile. If we also know who you are (for example, you're signed in or you came to our site from one of our emails), we apply it to your email address and phone number too, including the order and sign-up information we send to advertising partners. When we've honored your signal, our privacy choices page shows "Opt-Out Request Honored."

Cookie settings. You can also block or delete cookies in your browser settings, and you can adjust ad settings directly with Meta, Google, and other platforms. Blocking cookies doesn't stop the order and sign-up information we send to partners from our servers, so use the opt-out above for that.

Emails. Click "unsubscribe" at the bottom of any marketing email.

Texts. Reply STOP to any text, or tell us any other reasonable way. Reply HELP for help.

Recent purchase notices. Email us to leave your orders out.

Do Not Track. Some browsers send a "Do Not Track" signal. There isn't a common standard for it, so we don't respond to it.

How Long We Keep Information

Our Notice at Collection above lists how long we keep each kind of personal information.

Your State Privacy Rights

This section applies to residents of US states with privacy laws that apply to us and give their residents these rights. Depending on where you live, you have the right to:

• Know what personal information we've collected about you, where we got it, why we use it, and who we share it with, and get a copy of it.
• Ask us to correct inaccurate personal information.
• Ask us to delete your personal information, subject to legal exceptions (for example, records we must keep for taxes).
• Opt out of the sale or sharing of your personal information, and of its use for targeted advertising.
• Appeal if we decline your request, by replying to our decision and asking us to reconsider.
• Not be treated differently for using these rights.

To make a request, email hello@parentsarehuman.com with your name and the email address you used with us. We'll confirm your request and may ask for information to verify your identity before we give you or delete information (you don't need to verify an opt-out request). We'll respond within the time the law requires (in California, generally 45 days). You can use an authorized agent; we may ask the agent for proof that you authorized them.

California details. In the past 12 months, we have collected these categories of personal information: identifiers (such as name, email, phone, address, IP address, and cookie or device IDs); customer records (such as payment and order details); commercial information (products viewed and purchased); internet activity (how you use our website and respond to our emails and ads); approximate location; audio or visual information (photos and videos you send us); professional information (for Heroes Discount verification and creator participants); and inferences about the products you might like. We collected them from the sources and used them for the purposes described above, and disclosed them to the service providers listed above.

In the past 12 months, we may have "sold" or "shared" (as California law defines those words) identifiers, commercial information, internet activity, approximate location, and inferences to advertising and analytics partners, for advertising and analytics. We may receive sensitive personal information, such as a driver's license or passport number visible on a Heroes Discount image, but we do not use it to infer characteristics about you, and we do not use or disclose sensitive personal information for any purpose that gives you the right to limit its use under California law. We do not knowingly sell or share the personal information of anyone under 16.

Canada. You can ask to access or correct the personal information we hold about you, or withdraw your consent to marketing, by emailing us.

European Economic Area and United Kingdom. We use your information to perform our contract with you (such as shipping your order), for our legitimate interests (such as improving our website and preventing fraud), and with your consent (such as for marketing and non-essential cookies, where required). You can ask to access, correct, delete, restrict, or move your information, object to our use of it, or withdraw consent at any time. You can also complain to your local data protection authority. We're based in the United States, and your information is processed there and in other countries where our service providers operate, with legal safeguards provided by those providers.

Children

Our website is meant for adults. Some of our decks are made for families to play with children, but they're bought by parents and other adults. We don't knowingly collect personal information from children under 13 through our website. If you believe a child has sent us personal information, email us and we'll delete it.

How We Protect Information

We use reasonable safeguards to protect personal information, and we rely on established providers like Shopify and our payment processors for payment security. No method of storage or transmission is 100% secure.

Links and Embedded Content

Our website may link to or embed content from other websites (such as videos or social media posts). Those websites have their own privacy practices, and they may collect information about you when you interact with their content.

Changes to This Policy

We'll update this policy when our practices change and post the new "Last updated" date at the top. That date is the date the updated policy takes effect. If we make a material change, we'll give additional notice, such as a notice on our website or an email.

Contact Us

If you have questions about this Privacy Policy or want to make a request, please contact us at:

Parents Are Human LLC

1222 Harrison St, Unit 4107

San Francisco, CA 94103

United States

hello@parentsarehuman.com

Last updated: October 21, 2026

Overview

This website (parentsarehuman.com) is operated by Parents Are Human LLC, a California limited liability company ("Company"). Throughout the site, the terms "we", "us" and "our" refer to Parents Are Human LLC. Parents Are Human LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service." By placing an order, or by clicking a button next to a notice that says clicking it means you agree, you agree to be bound by the following terms and conditions ("Terms of Service", or "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink, all of which are incorporated by reference. These include our Shipping Policy, Refund Policy, Privacy Policy, Digital Content License, UGC Policy, and Text Message Terms. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content, and govern all users' access to and use of the website, including any content, functionality and services offered on or through it.

Please read these Terms of Service carefully before accessing or using our website. Section 19 explains how disputes are handled. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, or otherwise do not meet the eligibility requirements herein, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We may update these Terms as described in Section 20.

Our store is hosted on Shopify Inc. They provide us with the website and online e-commerce platform that allows us to sell our products and services to you.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of legal majority in your state or province of residence. Our website is meant for adults. Some of our decks are made for families to play with children, but purchases must be made by adults. Some decks, such as Intimacy Is Human, are intended for adults only.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms may result in an immediate termination of your Services.

Section 2 - General Conditions

These Terms of Service permit you to use this website for your personal, non-commercial use only, unless we agree otherwise in writing (for example, for wholesale orders, workshops, or other partnerships). We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

This website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Parents Are Human LLC, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any content on the website through which the service is provided, without express written permission by us, except as allowed by our Digital Content License.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms of Service.

Section 3 - Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice, in our sole discretion.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof), and withdraw any material on this site, without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 5 - Products or Services (if Applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to refund or exchange according to our Refund Policy (our 100% Happiness Guarantee).

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Digital decks. Digital decks, including the digital access that comes with our physical decks, are licensed to you, not sold, under our Digital Content License.

Shipping Protection. Shipping Protection is optional, is off unless you turn it on in your cart, shows its price in your cart, and works as described in our Shipping Policy. If you get a refund under our 100% Happiness Guarantee, the Shipping Protection fee isn't refunded.

Not professional advice. Our decks, prompts, guides, and website content are designed to help people connect and talk. They are not medical, mental health, legal, or other professional advice, and they are not a substitute for therapy or counseling. Some prompts may bring up strong feelings. You can skip any card, and if you or someone you love is struggling, please reach out to a qualified professional.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected, and we disclaim warranties as set forth below in these Terms of Service. None of this limits our 100% Happiness Guarantee.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. If we cancel an order you've already paid for, we'll refund you. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store or through our site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this website or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion, including if, in our opinion, you have violated any provision of these Terms of Service.

For more detail, please review our Refund Policy.

Section 7 - Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. To the extent permitted by law, we shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 8 - Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. If you decide to access any of the third-party websites linked to from this website, you do so entirely at your own risk.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites, or the material or services therein. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the applicable third-party.

Section 9 - User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), or otherwise utilize any of the interactive features of the site to post, submit, publish, display, or transmit content or materials (along with comments, collectively, "User Contribution"), all User Contributions must comply with the rules and standards set forth herein.

If you share feedback or suggestions about our products or website with us, you grant us a perpetual, irrevocable, worldwide, non-exclusive, fully-paid, royalty-free license to use that feedback freely, in any manner and for any purpose, without attribution. Please do not submit any feedback that you consider proprietary or confidential. Reviews, photos, and videos you submit are covered by our UGC Policy. We use them in ads only with your separate permission. Photos and messages you send us for help with an order are not permission to use them in our marketing.

We are and shall be under no obligation (1) to maintain any feedback in confidence; (2) to pay compensation for any User Contributions; or (3) to respond to any User Contributions. Personal information in anything you send us is handled as described in our Privacy Policy.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. For consumer reviews, this discretion is subject to the moderation criteria in our UGC Policy.

You agree that the User Contributions will not violate any right of any third-party, including without limitation copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any User Contributions. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 10 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which explains what we collect, how we use and share it, and the choices you have. It is a condition of your use of this website that all the information you provide is correct, current and complete.

You are responsible for:

Making all arrangements necessary for you to have access to the Website.

Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Service and comply with them.

Section 11 - Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). If we cancel an order you've already paid for, we'll refund you.

We have no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 12 - Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 13 - Emails and Text Messages

If you sign up for our emails, we'll send you updates and offers until you unsubscribe. If you sign up for our text messages, our Text Message Terms apply. Consent to receive marketing texts is never a condition of purchase.

Section 14 - Copyright Complaints

If you believe content on our website infringes your copyright, please email hello@parentsarehuman.com with: your contact information; a description of the copyrighted work; the location of the content on our website; a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act for the owner; and your physical or electronic signature. We will review and respond to valid notices, and we may remove content and disable the accounts of repeat infringers.

If we remove something you posted and you believe it was removed by mistake or misidentification, you can send a counter-notice to hello@parentsarehuman.com with: your physical or electronic signature; a description of what was removed and where it appeared before it was removed; a statement, under penalty of perjury, that you have a good-faith belief it was removed by mistake or misidentification; and your name, address, and phone number, with a statement that you consent to the jurisdiction of the federal district court for the district where your address is located (or, if your address is outside the United States, any district where we may be found) and that you will accept service of process from the person who sent the original notice or their agent.

Section 15 - Disclaimer of Warranties; Limitation of Liability

YOUR USE OF THIS WEBSITE AND ITS CONTENT IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE OR ITS CONTENT WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ITS CONTENT WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND FOR THE WEBSITE AND ITS CONTENT, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, DURABILITY, TITLE, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.

Our products come with our 100% Happiness Guarantee and any warranties the law gives you that can't be waived.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL PARENTS ARE HUMAN LLC, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, SUPPLIERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, OR LOSS OF DATA, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THIS WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THIS WEBSITE OR SUCH OTHER WEBSITES, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR ANY PRODUCTS OR SERVICES WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FOR FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, OR FOR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. NOTHING IN THESE TERMS WAIVES OR LIMITS ANY RIGHTS YOU HAVE UNDER CONSUMER PROTECTION LAWS THAT CANNOT BE WAIVED BY CONTRACT, INCLUDING THE CALIFORNIA CONSUMERS LEGAL REMEDIES ACT AND THE SONG-BEVERLY CONSUMER WARRANTY ACT. SOME STATES AND COUNTRIES DO NOT ALLOW CERTAIN DISCLAIMERS OR LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

Section 16 - Indemnification

You agree to indemnify, defend and hold harmless Parents Are Human LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any and all third-party claims, suits, demands, losses, costs, or expenses, including reasonable attorneys' fees, to the extent arising out of (a) your violation of these Terms of Service or the documents they incorporate by reference, or (b) your violation of any law or the rights of a third-party. This section does not apply to claims caused by our own negligence or misconduct, and it does not require you to pay our costs for any claim you bring against us.

Section 17 - Severability and Waiver

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

No waiver by the Company of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

Section 18 - Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

We also may terminate this agreement at any time without notice (including if, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service) and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Section 19 - Governing Law and Disputes

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law rules. This does not take away any protection you have under the mandatory consumer protection laws of the place where you live.

Talk to us first. Most concerns can be solved quickly by emailing hello@parentsarehuman.com. Before either of us files a claim against the other, the person bringing the claim will send a written description of the issue and what they're asking for (to us at hello@parentsarehuman.com, or to you at the email address on your order), and we'll both try in good faith to resolve it within 30 days.

Where claims are brought. If we can't resolve it, any claim will be brought in the state courts of California located in the county where Parents Are Human LLC has its principal office, or in the United States District Court for the Northern District of California, and you and we consent to the jurisdiction of those courts. Either of us may instead bring an individual claim in small claims court where it qualifies, and nothing here limits any right you have under applicable law to bring a claim in the courts where you live.

Section 20 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We may update these Terms of Service from time to time by posting the updated version on this page with a new "Last updated" date. Changes apply to your use of the website and to orders placed after the updated Terms are posted. They do not apply to orders placed before the change or to any dispute that arose before the change. If we make a material change, we will also give reasonable notice, such as a notice on our website or an email.

Section 21 - Entire Agreement

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). If you have signed a separate written agreement with us (for example, a wholesale or creator agreement), that agreement controls for its subject.

Section 22 - Contact Information

Questions about the Terms of Service should be sent to us at hello@parentsarehuman.com.

Parents Are Human LLC

1222 Harrison St, Unit 4107

San Francisco, CA 94103

United States

Last updated: October 21, 2026

At Parents Are Human, we believe in making our products as accessible as possible while ensuring that people engage with them in a way that respects our mission and work.

Our free and pay-what-you-can resources (including all digital versions of Parents Are Human, with all available translations and language editions, and Grief Is Human decks) are made available under the following conditions. Section 7 covers digital decks you buy and the digital access included with our physical decks.

1. Free for Personal Use Only

• You are welcome to download, use, and share Parents Are Human for personal, educational, and non-commercial use.
• You may not sell, resell, bundle, or monetize the content in any way.
• Organizations and educators may use it in non-commercial settings (e.g., classrooms, workshops) but must request permission for large-scale distribution.

2. Share Freely, But Link to Our Official Website

• You may share the official download link with others, but you may not upload, host, or redistribute the files on your own platform or website.
• Do not share unique links provided via email. These links are intended for personal use only. Sharing them prevents us from connecting with new users and ensuring they receive important updates and improvements.
• Instead, please direct people to:

https://parentsarehuman.com/digital

• This ensures that users have access to all of our available decks, receive the most updated versions, and allows us to continue improving each product.

3. No Unauthorized Modifications or Derivatives

• You may not modify, adapt, translate, create derivative works, or create digital versions of the deck without written permission.
• If you would like to suggest a localization, adaptation, or digital experience, please reach out at hello @ parentsarehuman.com.

4. Attribution Required for Public Sharing

• If you reference or share excerpts publicly (e.g., in blogs, videos, or presentations), you must credit:

"Parents Are Human (parentsarehuman.com)" as the original creator.

5. Email Collection for Access

• Access to the free/pay-what-you-can version requires email sign-up via our official website, so we can send you your decks.
• When you get digital access, the box to join our email list is checked for you. You can uncheck it before you submit, or unsubscribe from any email at any time. If you stay on the list, you'll receive occasional updates about new content, community initiatives, and impact stories.
• You can unsubscribe at any time using the link at the bottom of any email, and you'll keep your access to the decks you already have.

6. Right to Update or Modify Terms

• Parents Are Human reserves the right to update this policy at any time.
• Any new versions will be published on this policy page.

7. Digital Decks You Buy or Get With a Physical Deck

• If you buy a digital deck, or get digital access with a physical deck, it's for you and the people you play it with.
• Please don't share your access link, files, or login publicly or with people outside your household or group, and don't upload, sell, or redistribute them.
• Sections 1 and 2 above (free sharing) apply only to our free and pay-what-you-can decks. Sections 3, 4, and 6 apply to all of our digital decks.
• All digital decks remain the property of Parents Are Human LLC. This license lets you use them; it doesn't transfer ownership.

For licensing inquiries, partnerships, or special permissions, please contact hello @ parentsarehuman.com.

Last updated: October 21, 2026

This policy explains how Parents Are Human LLC ("Parents Are Human") uses photos, videos, reviews, and other content that you share with us or about us.

Content You Share

This policy covers photos, videos, files, music, sounds, messages, or other content, information, or materials ("Submissions") that you share in any of the following ways:

• On third-party platforms and websites (including but not limited to Instagram, X (formerly Twitter), TikTok, Facebook) through:
• Regular posts
• Stories
• Reels
• Any other platform features that allow content sharing
• Using our designated hashtags including but not limited to:
• #parentsarehuman
• #partnersarehuman
• #friendsarehuman
• #siblingsarehuman
• #griefishuman
• #childrenarehuman
• #preteensarehuman
• #teenagersarehuman
• #roommatesarehuman
• #lovingishuman
• #familytreasurebook
• By tagging our accounts including but not limited to:
• @parentsarehuman
• @partnersarehuman
• @friendsarehuman
• @siblingsarehuman
• @griefishuman
• @familytreasurebook
• Through testimonials, reviews, or feedback submitted via:
• Our online forms
• Email communications
• Judge.me or any other app that collects reviews
• Direct uploads to the Parents Are Human website

When the License Applies

Reviews and testimonials you submit to us. When you submit a review or testimonial (including any photos or videos with it) through Judge.me or another review app, our online forms, or uploads to our website, you grant us the license below at the time you submit it.

Content you email us. If you email us a photo, video, or story, we'll ask for your permission before we share it. When you give us permission, you grant us the license below for that Submission.

Help with an order. Photos and messages you send us for help with an order, whether by email, chat, or our contact form, are not permission to share them.

Content you post on social media. If you tag us or use one of our hashtags, we may ask for your permission to share your post. When you give us permission (for example, by replying "yes" or using a hashtag we name in our request), you grant us the license below for that post. Tagging us or using a hashtag on its own does not give us permission.

Ads. We use Submissions in paid ads only with your separate permission for that use.

The License You Give Us

You agree that Submissions you license to us under this policy will be considered non-confidential.

By providing any Submissions as described above, you grant Parents Are Human LLC (referred to as "Parents Are Human") and its affiliates and service providers a perpetual, royalty-free, worldwide, non-exclusive, irrevocable right and license to use, reproduce, modify, create derivative works of, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose, including on our website, social media, and emails, and, with your separate permission, in ads. This includes the right to use the name or handle you share with the Submission and any likeness, voice, or statements in it, in connection with that Submission.

You keep ownership of your Submissions.

Your Promises to Us

You also represent and warrant that:

• You are at least eighteen (18) years old.
• You own or control all rights in and to your content and have the right to grant the license granted above to Parents Are Human.
• If children are depicted in your Submissions, you are the parent or guardian with legal responsibility for any minors depicted therein.
• You have the right to use the likeness of any person depicted in your Submissions.
• Your Submissions do not and will not violate any applicable law or regulation or infringe upon any third party's rights.
• Your review reflects your honest opinion and real experience with our products.

Reviews

We may remove or withhold a review only if it is spam, abusive, shares someone's private information, or is off-topic (not about our products or our service). We apply the same rules whatever the rating.

Removal Requests

If you'd like us to stop using your Submission, email us at hello @ parentsarehuman.com. We'll stop using it in new posts and ads going forward where we reasonably can. We can't recall materials already printed or posts already shared by others.

Not for You?

If you do not want us to use your content, please don't submit it to us through a review app, our online forms, or our website, and don't give us permission when we ask to share it.

Effective Date: October 23, 2025 • Last Updated: October 21, 2026

This Agreement governs participation in the Parents Are Human 30-Second Video & Photo Challenge.

By continuing to participate or submitting content, you agree to these Terms and Conditions.

❤️ Why This Exists

We created the 30-Second Video & Photo Challenge to celebrate the creativity of our community and invite you to help more people discover our connection card decks.

Below are the full legal terms that make everything clear, fair, and safe for everyone.

(We've kept it friendly and human, but thorough, so everyone's protected.)

Transparency Promise

We believe in full transparency.

Whenever your video or photo is used in our Meta ads, we'll share screenshots or reports directly from our Meta dashboard showing exactly how many conversions were tracked and how rewards were calculated.

Nothing is hidden or estimated. Everything comes straight from Meta's reporting tools.

Content Education Clause

By submitting content, you also agree that we may share or display your videos and photos privately or publicly for educational or training purposes, such as showing other creators examples of what performs well in the Program.

By participating in the Program, you also grant the Company permission to share general performance insights, such as the number of conversions, engagement rates, or screenshots of campaign dashboards, in connection with your submitted Content. These insights may be shown privately to other creators or publicly to illustrate what types of videos perform well, provided they are presented accurately and respectfully. You acknowledge that because your likeness or voice may appear in your Content, such sharing may indirectly identify you.

30-Second Video & Photo Challenge: Terms and Conditions

By participating in the 30-Second Video & Photo Challenge (the "Program"), you ("Participant," "you," or "your") agree to be bound by these Terms and Conditions ("Agreement").

This Agreement is between you and Parents Are Human LLC, a California Limited Liability Company ("Company," "we," "us," or "our").

1. Program Overview

The Program invites participants to create and submit short-form video and photo content featuring the Company's products for potential use in the Company's marketing and advertising campaigns. Participants may earn performance-based compensation as described herein.

2. Eligibility

2.1 Age Requirement. Participants must be at least 18 years of age at the time of submission.

2.2 Geographic Eligibility. The Program is open to participants worldwide, provided you are able to receive digital payments.

2.3 Right to Refuse. The Company reserves the right to refuse participation to any individual or entity at its sole discretion.

3. Content Submission and Ownership

3.1 Ownership and License Grant. You retain full ownership of all videos, photographs, audio recordings, and other materials you create or submit (collectively, "Content"). By submitting Content to the Program, you grant Parents Are Human LLC and its successors, licensees, and designees a perpetual, worldwide, non-exclusive, royalty-free license to use, reproduce, edit, adapt, modify, distribute, publicly display, perform, and create derivative works of your Content for advertising, marketing, promotional, educational, and commercial purposes, in any media now known or later developed.

This means you still own your Content, but the Company has permission to use it indefinitely for its business purposes, including across social media, digital ads, websites, and other marketing materials.

3.2 Editing and Adaptation Rights. You agree that the Company may edit, adapt, remix, combine, shorten, or otherwise modify your Content in any way it deems appropriate for advertising, promotional, or educational purposes. This may include pairing it with other videos, text, voiceovers, music, or graphics, or using excerpts of your Content within other materials, provided such edits do not misrepresent your intent or portray you in a false or misleading way. This license includes the right for the Company to sublicense these rights to its advertising partners, contractors, or affiliates for the limited purpose of creating, managing, and distributing advertisements or educational materials on behalf of the Company.

3.3 Moral Rights Waiver. To the fullest extent permitted by law, you waive any moral rights or similar rights you may have in the Content, including the right to be identified as the author and the right to object to modifications of the Content used for the Company’s purposes.

3.4 No Obligation to Use. The Company is under no obligation to use, publish, or continue using any submitted Content. It may choose to discontinue use at any time.

3.5 Personal Use Rights. You may use the same Content on your own social media or portfolio at any time, provided that:

(a) You agree not to post newly created Content intended for this Program on your social media accounts while the Company is actively using it in paid advertising campaigns (the “Exclusivity Period”), which lasts a minimum of 30 days from the first ad deployment.

(b) Content that existed before submission is exempt from the Exclusivity Period described in (a).

(c) You may participate in the TikTok Shop program as outlined in the Program documentation without restriction.

4. Representations and Warranties

4.1 Ownership and Originality. You represent and warrant that:

(a) You are the sole creator and owner of all Content you submit, and you have the right to grant the non-exclusive license described in Section 3;

(b) The Content does not infringe upon any third party’s intellectual property rights, privacy rights, publicity rights, or other rights. You represent and warrant that you own or have obtained permission to use any elements of the Content that are not your original creation (for example, music, footage, images, or other third-party materials). While you are welcome to recreate popular formats, trends, or publicly available styles, you are responsible for ensuring that your Content does not violate anyone else’s rights;

(c) The Content does not contain any defamatory, obscene, offensive, or unlawful material;

(d) You have not granted and will not grant any rights in the Content to any third party that would conflict with the rights granted to the Company herein.

4.2 Product Ownership. You represent and warrant that any Company products featured in your Content were lawfully obtained by you through purchase or legitimate acquisition.

4.3 Third-Party Consents. You represent and warrant that:

(a) You have obtained all necessary permissions, releases, and consents from any individuals appearing in the Content, including but not limited to model releases, location releases, and parental or guardian consent for any minors;

(b) If any individual appearing in the Content is recognizable, you have obtained their express written consent to appear in the Content and for the Company's use of their likeness as described in this Agreement;

(c) You will provide copies of any such releases or consents to the Company upon request.

4.4 Disclosures and Honest Claims. If you post Content about Parents Are Human on your own accounts in connection with the Program, you will clearly disclose your relationship with the Company as required by the FTC's Endorsement Guides and similar laws. In videos, make the disclosure in the video itself, both by saying it and by showing it on screen (for example, "Ad" or "Paid partnership with Parents Are Human"), and also in your caption (for example, "#ad"). Use the platform's paid-partnership label too where it's available, but don't rely on it alone. Your Content must reflect your honest experience with our products. Do not claim that our decks diagnose, treat, or cure any condition, or replace therapy or professional help, and do not make claims about results that you can't back up.

5. Minors in Content

5.1 Parental Consent Required. If any minors (individuals under 18 years of age) appear in the Content you submit, you confirm that you are either:

(a) The parent or legal guardian of those minors, or

(b) Have obtained all necessary written permissions from their parent(s) or legal guardian(s) to include them in the Content.

5.2 Responsibility for Consents. You understand and acknowledge that you are solely responsible for ensuring that any required consents are obtained, valid, and comply with all applicable laws, including but not limited to the Children's Online Privacy Protection Act (COPPA), laws on the use of a person's name, image, or likeness (such as California Civil Code Section 3344), and any similar state or international laws.

5.3 Grant of Rights for Minor Content. You grant the Company the same perpetual rights described in Section 3 to use, edit, adapt, reproduce, distribute, and display any Content containing minors (including their likeness, image, voice, or statements) for advertising, promotional, or educational purposes, in a respectful and appropriate manner.

5.4 Release and Indemnification. You release and hold harmless the Company, its officers, directors, employees, agents, affiliates, successors, and assigns from any and all claims, demands, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

(a) The appearance of any minors in the Content;

(b) Any alleged failure to obtain proper parental or guardian consent;

(c) Any alleged violation of a minor's rights, including privacy rights, publicity rights, or any other rights.

5.5 Right to Verify. The Company reserves the right to verify, at any time, that appropriate parental or guardian consents have been obtained for any minors appearing in submitted Content. Failure to provide verification upon request may result in temporary suspension or permanent removal from the Program. Suspension or removal does not cancel rewards already earned under this Agreement.

5.6 Documentation. The Company reserves the right to request written documentation of parental or guardian consent for any minors appearing in submitted Content. Failure to provide such documentation upon request may result in immediate disqualification from the Program. Disqualification does not cancel rewards already earned under this Agreement.

6. Compensation Structure

6.1 Performance-Based Rewards. Compensation under this Program is based solely on tracked conversions (purchases) generated through the Company's Meta (Facebook and Instagram) advertising platform when your Content is used in the Company's paid advertisements.

6.2 Monthly Calculation. Conversions are calculated on a monthly basis. All conversions from all of your submitted Content will be aggregated to determine your total monthly conversion count.

6.3 Reward Calculation. Compensation is calculated as $50 USD for every 25 tracked conversions in a calendar month, aggregated across all of your submitted Content, as outlined in the current Program documentation. The Company reserves the right to modify, update, or discontinue any aspect of the compensation structure, including conversion thresholds, reward amounts, or qualifying criteria, at any time, with at least thirty (30) days’ written notice provided via email or the Program’s WhatsApp community.

6.4 Maximum Monthly Compensation Cap. Regardless of the number of conversions generated, total monthly compensation is capped at $4,000 USD. This cap applies to all compensation earned in a single calendar month from all Content submissions combined.

6.5 Monthly Reset. Conversion counts reset at the beginning of each calendar month. Conversions do not carry over from one month to the next.

6.6 No Guaranteed Compensation. Submission of Content does not guarantee:

(a) That your Content will be selected for use in advertisements;

(b) That your Content will generate any conversions if used;

(c) Any minimum level of compensation;

(d) Any compensation whatsoever.

6.7 Content Approval. The Company reserves the right to reject any submitted Content for any reason or no reason. Only Content that has been explicitly accepted by the Company is eligible to earn rewards.

7. Payment Terms

7.1 Payment Methods. Cash rewards will be distributed via PayPal, Venmo, or ACH as selected by the Participant. You are responsible for maintaining accurate payment information.

7.2 Payment Schedule. Payments will be processed within ten (10) business days of the beginning of each month for the previous month's performance, provided that:

(a) You have reached the minimum threshold of 25 conversions;

(b) You have submitted any required tax documentation (see Section 7.4);

(c) Your payment information is current and accurate.

7.3 Performance Reporting. At the time of payment, the Company will provide you with documentation showing:

(a) Total conversions attributed to your Content for that month;

(b) The corresponding reward amount earned;

(c) Screenshots or reports from the Company's Meta advertising dashboard demonstrating performance data.

7.4 Tax Responsibilities. You are solely responsible for:

(a) All taxes, including income tax, self-employment tax, and any other applicable taxes on compensation received through this Program;

(b) Providing any necessary tax forms (including IRS Form W-9 for U.S. participants or Form W-8BEN for international participants) upon request;

(c) Reporting all income received from this Program to the appropriate tax authorities.

The Company will issue IRS Form 1099-NEC to U.S. participants when required by IRS rules. The Company reserves the right to withhold payment until proper tax documentation is received.

7.5 Payment Disputes. Any disputes regarding payment calculations must be submitted in writing within thirty (30) days of receipt of the monthly performance report. Failure to dispute within this timeframe constitutes acceptance of the payment calculation.

8. Intellectual Property

8.1 Company Trademarks. All Company trademarks, service marks, logos, product names, and trade dress are the exclusive property of the Company. Your participation in this Program does not grant you any rights to use the Company's intellectual property except as specifically necessary to create Content for Program submission.

8.2 Third-Party Content. You may not include any third-party copyrighted material in your Content (including but not limited to copyrighted music, video clips, images, or text) unless you own it or have obtained appropriate licenses or permissions. Content inspired by publicly available trends or formats is allowed, but you remain solely responsible for ensuring that your Content does not infringe any third-party rights. The Company assumes no responsibility for your use of third-party materials.

8.3 Content Review. While the Company may review submitted Content, such review does not constitute legal advice regarding intellectual property clearances. You remain solely responsible for ensuring your Content does not infringe any third-party rights.

9. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, affiliates, successors, licensees, and assigns from and against any and all claims, liabilities, damages, losses, costs, expenses (including reasonable attorneys' fees), judgments, and settlements arising from or relating to:

(a) Your breach of any representation, warranty, or obligation under this Agreement;

(b) Any claim that the Content infringes or violates any third-party intellectual property rights, privacy rights, publicity rights, or other rights;

(c) Any claim related to minors appearing in the Content;

(d) Your violation of any applicable laws or regulations;

(e) Any injury, death, or property damage arising from the Content or your participation in the Program;

(f) Any tax liabilities arising from compensation received through this Program.

10. Limitation of Liability

10.1 Disclaimer of Warranties. THE PROGRAM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 Limitation of Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE PROGRAM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.3 Maximum Liability Cap. THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT OF COMPENSATION ACTUALLY PAID TO YOU UNDER THIS PROGRAM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR $500 USD, WHICHEVER IS GREATER.

11. Program Modifications and Termination

11.1 Right to Modify. The Company may modify, suspend, or terminate the Program, subject to the notice requirements in Section 11.2, including the following changes:

(a) Changes to the compensation structure;

(b) Changes to eligible products;

(c) Changes to submission requirements or quality standards;

(d) Changes to these Terms and Conditions.

11.2 Notice of Material Changes. For material changes affecting compensation or rights granted, the Company will provide thirty (30) days' written notice via email or through the Program's WhatsApp community. Continued participation after such notice constitutes acceptance of the changes.

11.3 Right to Terminate Participation. The Company may terminate or suspend the Program for any participant at its sole discretion without prior notice.

The Company also reserves the right to terminate any Participant's participation in the Program at any time, with or without cause, including but not limited to:

(a) Violation of these Terms and Conditions;

(b) Submission of inappropriate, offensive, or low-quality Content;

(c) Fraudulent activity or attempts to manipulate conversion tracking;

(d) Conduct that damages the Company's reputation or business interests.

11.4 Effect of Termination. Upon termination:

(a) You will receive payment for any earned but unpaid rewards up to the date of termination;

(b) The Company may immediately cease using your Content in active campaigns;

(c) The Company’s right to use your approved Content under the license in Section 3 will continue indefinitely, but ownership of the Content remains with you;

(d) You may not submit additional Content to the Program.

11.5 Survival. Sections 3 (Content Submission and Ownership), 4 (Representations and Warranties), 5 (Minors in Content), 9 (Indemnification), 10 (Limitation of Liability), and 12 (General Provisions) shall survive any termination of this Agreement.

12. General Provisions

12.1 Independent Contractor Relationship. You are an independent contractor and not an employee, agent, partner, or joint venturer of the Company. This Agreement does not create any employment relationship, and you are not entitled to any employee benefits.

12.2 No Exclusivity. This Agreement is non-exclusive. You may create content for other companies, products, or purposes, provided such activities do not violate any obligations under this Agreement.

12.3 Entire Agreement. This Agreement, together with the Program documentation incorporated by reference, constitutes the entire agreement between you and the Company regarding the Program and supersedes all prior or contemporaneous understandings, agreements, representations, and warranties.

12.4 Severability. If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

12.5 Waiver. The failure of the Company to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.

12.6 Assignment. You may not assign, transfer, or delegate any rights or obligations under this Agreement without the Company's prior written consent. The Company may freely assign this Agreement without restriction. Any attempted assignment in violation of this section is void.

12.7 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

12.8 Dispute Resolution.

(a) Informal Resolution. Before filing any formal claim, you agree to first contact the Company at hello@parentsarehuman.com to attempt to resolve the dispute informally.

(b) Binding Arbitration. Any dispute, controversy, or claim arising out of or relating to this Agreement, or the breach thereof, that cannot be resolved informally shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in California, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction.

(c) Class Action Waiver. YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND THE COMPANY INDIVIDUALLY. TO THE FULL EXTENT PERMITTED BY LAW, (i) NO ARBITRATION OR PROCEEDING SHALL BE JOINED WITH ANY OTHER; (ii) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; AND (iii) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS.

12.9 Notices. All notices required under this Agreement shall be sent via email to the address you provided during Program registration. Notices to the Company should be sent to hello@parentsarehuman.com. Notices are deemed received 24 hours after sending.

12.10 Force Majeure. The Company shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

12.11 Headings. Section headings are for convenience only and shall not affect the interpretation of this Agreement.

12.12 Counterparts and Electronic Signatures. This Agreement may be executed in counterparts and by electronic signature, each of which shall be deemed an original and all of which together shall constitute one and the same instrument.

13. Acknowledgment and Acceptance

By submitting Content to the Program, clicking "I Agree," or otherwise participating in the Program, you acknowledge that:

(a) You have read and understood this Agreement in its entirety;

(b) You have had the opportunity to seek independent legal counsel regarding this Agreement;

(c) You voluntarily agree to be bound by all terms and conditions set forth herein;

(d) You understand that this Agreement involves a waiver of certain rights and limitations on the Company's liability.

Contact Us

If you have questions about this policy or the Program, please contact us:

Parents Are Human LLC

1222 Harrison St, Unit 4107

San Francisco, CA 94103

United States

📧 hello@parentsarehuman.com

Effective Date: April 23, 2026

Last Updated: October 21, 2026

This Agreement governs participation in the Parents Are Human Creator Program.

By submitting content or continuing to participate, you agree to these Terms and Conditions.

❤️ Why This Exists

We created the Parents Are Human Creator Program to celebrate the creativity of our community and invite you to help more people discover our connection card decks.

Below are the full legal terms that make everything clear, fair, and safe for everyone.

(We've kept it friendly and human, but thorough, so everyone's protected.)

🤝 Transparency Promise

We believe in full transparency.

Whenever your content is used in our paid advertising, we'll share a monthly summary showing exactly how many conversions were tracked and how rewards were calculated. This will typically include screenshots or reports directly from our advertising dashboards.

Nothing is hidden or estimated. Everything comes straight from the platform's reporting tools.

📚 Content Education Clause

By submitting content, you agree that we may share or display your videos privately or publicly for educational or training purposes, such as showing other creators examples of what performs well in the Program.

You also grant the Company permission to share general performance insights, such as conversion counts, engagement rates, or campaign dashboard screenshots, in connection with your submitted Content. These insights may be shown privately to other creators or publicly to illustrate what types of videos perform well, provided they are presented accurately and respectfully.

You acknowledge that because your likeness or voice may appear in your Content, such sharing may indirectly identify you.

Parents Are Human Creator Program: Terms and Conditions

By participating in the Parents Are Human Creator Program (the "Program"), you ("Participant," "you," or "your") agree to be bound by these Terms and Conditions ("Agreement").

This Agreement is between you and Parents Are Human LLC, a California Limited Liability Company ("Company," "we," "us," or "our").

1. Program Overview

The Program invites participants to create and submit short-form video content featuring the Company's products for potential use in the Company's marketing and advertising campaigns. Participation may take several forms, including one-off video submissions, trial videos, and ongoing creator engagements.

1.1 Relationship to Separate Agreements. If you have signed or later sign a separate Content Creator Agreement with the Company, that agreement governs your specific compensation, deliverables, and ongoing obligations, and its terms prevail over these Terms and Conditions where they conflict. These Terms and Conditions apply to all content you submit through our submission form, regardless of whether you have signed a separate agreement.

2. Eligibility

2.1 Age Requirement. Participants must be at least 18 years of age at the time of submission.

2.2 Geographic Eligibility. The Program is open to participants worldwide.

2.3 Right to Refuse. The Company reserves the right to refuse participation to any individual or entity at its sole discretion.

3. Content Submission and Ownership

3.1 Ownership and License Grant. You retain full ownership of all videos, photographs, audio recordings, raw footage, and other materials you create or submit (collectively, "Content").

By submitting Content to the Program, you grant Parents Are Human LLC and its successors, licensees, and designees a perpetual, worldwide, non-exclusive, royalty-free license to use, reproduce, edit, adapt, modify, distribute, publicly display, perform, and create derivative works of your Content for advertising, marketing, promotional, educational, and commercial purposes, in any media now known or later developed.

This license is included in any compensation paid and requires no additional fees, platform-specific addenda, or per-platform payments.

3.2 Editing and Adaptation Rights. You agree that the Company may edit, adapt, remix, combine, shorten, or otherwise modify your Content for advertising, promotional, or educational purposes, provided the edits do not misrepresent your opinions or experience or portray you in a false or misleading way.

Permitted edits include but are not limited to: trimming or adjusting timing; adding captions or overlays; swapping audio or voiceover; combining multiple videos into a single advertisement; remixing clips or restructuring content for platform fit; and testing variations with new hooks, transitions, or calls to action.

All edits will be made solely for optimizing performance and do not alter underlying ownership. This license includes the right for the Company to sublicense these rights to its advertising partners, contractors, or affiliates for the limited purpose of creating, managing, and distributing advertisements or educational materials on behalf of the Company.

3.3 Raw Footage. If you submit raw footage along with your edited video, that raw footage is covered under the same license described above and does not require additional compensation. The Company may use raw footage to create additional ad variations, test new hooks, and optimize performance.

3.4 Moral Rights Waiver. To the fullest extent permitted by law, you waive any moral rights or similar rights you may have in the Content, including the right to be identified as the author and the right to object to modifications of the Content used for the Company's purposes.

3.5 No Obligation to Use. The Company is under no obligation to use, publish, or continue using any submitted Content. It may choose to discontinue use at any time.

3.6 Personal Use and Exclusivity Period. You may use the same Content on your own social media or portfolio, provided that:

(a) You agree not to post newly created Content intended for this Program on your personal social media accounts while the Company is actively using it in paid advertising campaigns. This exclusivity period lasts a minimum of 30 days from the first ad deployment of each piece of Content.

(b) Content that existed before submission to the Company is exempt from this restriction.

(c) You may participate in the Company's TikTok Shop program or affiliate program as outlined in the Program documentation without restriction.

4. Representations and Warranties

4.1 Ownership and Originality. You represent and warrant that:

(a) You are the sole creator and owner of all Content you submit, and you have the right to grant the license described in Section 3;

(b) The Content does not infringe upon any third party's intellectual property rights, privacy rights, publicity rights, or other rights. You own or have obtained permission to use any elements of the Content that are not your original creation (for example, music, footage, images, or other third-party materials). While you are welcome to recreate popular formats, trends, or publicly available styles, you are responsible for ensuring that your Content does not violate anyone else's rights;

(c) The Content does not contain any defamatory, obscene, offensive, or unlawful material;

(d) You have not granted and will not grant any rights in the Content to any third party that would conflict with the rights granted to the Company herein.

4.2 Product Ownership. You represent and warrant that any Company products featured in your Content were lawfully obtained by you through purchase, gifting, or legitimate acquisition.

4.3 Third-Party Consents. You represent and warrant that:

(a) You have obtained all necessary permissions, releases, and consents from any individuals appearing in the Content, including model releases, location releases, and parental or guardian consent for any minors;

(b) You will provide copies of any such releases or consents to the Company upon request.

4.4 Disclosures and Honest Claims. If you post Content about Parents Are Human on your own accounts in connection with the Program, you will clearly disclose your relationship with the Company as required by the FTC's Endorsement Guides and similar laws. In videos, make the disclosure in the video itself, both by saying it and by showing it on screen (for example, "Ad" or "Paid partnership with Parents Are Human"), and also in your caption (for example, "#ad"). Use the platform's paid-partnership label too where it's available, but don't rely on it alone. Your Content must reflect your honest experience with our products. Do not claim that our decks diagnose, treat, or cure any condition, or replace therapy or professional help, and do not make claims about results that you can't back up.

5. Minors in Content

5.1 Parental Consent Required. If any minors (individuals under 18 years of age) appear in the Content, you confirm that you are either:

(a) The parent or legal guardian of those minors, or

(b) Have obtained all necessary written permissions from their parent(s) or legal guardian(s) to include them in the Content.

5.2 Responsibility for Consents. You are solely responsible for ensuring that any required consents are obtained, valid, and comply with all applicable laws, including but not limited to the Children's Online Privacy Protection Act (COPPA), laws on the use of a person's name, image, or likeness (such as California Civil Code Section 3344), and any similar state or international laws.

5.3 Grant of Rights for Minor Content. You grant the Company the same perpetual rights described in Section 3 to use, edit, adapt, reproduce, distribute, and display any Content containing minors (including their likeness, image, voice, or statements) for advertising, promotional, or educational purposes, in a respectful and appropriate manner.

5.4 Release and Indemnification. You release and hold harmless the Company, its officers, directors, employees, agents, affiliates, successors, and assigns from any and all claims, demands, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

(a) The appearance of any minors in the Content;

(b) Any alleged failure to obtain proper parental or guardian consent;

(c) Any alleged violation of a minor's rights, including privacy rights, publicity rights, or any other rights.

5.5 Right to Verify. The Company reserves the right to verify, at any time, that appropriate parental or guardian consents have been obtained for any minors appearing in submitted Content. Failure to provide verification upon request may result in suspension or termination under this Agreement. Suspension or termination does not cancel rewards already earned under this Agreement.

6. Music and Audio

6.1 Cleared Audio Required. If you use music or sound in any Content, you are responsible for ensuring that all audio is cleared for use in paid digital advertisements. The Company recommends using the Meta Sound Collection (https://www.facebook.com/sound/collection/), which provides royalty-free audio pre-cleared for use in Meta ads.

6.2 Audio Not Cleared for Ads. Music or sound sourced from video editing apps, Instagram, TikTok, streaming platforms, or any other source that is not explicitly royalty-free with commercial use licensing is not cleared for ad use and must not be included in Content submitted under this Agreement.

6.3 Separate Licenses. If you have purchased a separate commercial license for a specific track or sound, you may use it provided you submit a copy of the license to the Company before or at the time of content submission. The license must explicitly permit use in paid digital advertising by third parties. If you are unsure whether a specific source qualifies, confirm with the Company before submitting.

7. Compensation Structure

7.1 Separate Agreement Controls. If you have signed a separate Content Creator Agreement with the Company, that agreement governs your base compensation and commission structure. The terms below describe the general framework but may be superseded by your specific agreement.

7.2 Performance-Based Commission. Compensation under this Program may include a performance commission based on tracked conversions (purchases) generated through the Company's digital advertising platforms (currently Meta, and which may expand to include Amazon, TikTok, and others at the Company's discretion) when your Content is used in paid advertisements.

7.3 Commission Calculation. Conversions from all platforms on which your Content is used in paid advertising will be aggregated into a single monthly total. The minimum threshold is 25 conversions per month. If your total monthly conversions fall below 25, no commission is earned for that month.

At 25 conversions, you earn $50 USD, and an additional $50 USD is earned for each subsequent 25 conversions (e.g., 50 conversions = $100, 75 conversions = $150). Commissions are currently capped at $4,000 USD per month.

7.4 Monthly Reset. Conversion counts reset at the beginning of each calendar month. Conversions do not carry over from one month to the next.

7.5 Right to Revise. The Company reserves the right to revise the commission tiers or program structure to reflect changes in performance, platform rules, or budgetary constraints. Any changes will be communicated transparently, will never be applied retroactively, and will be published at: https://go.parentsarehuman.com/commissions

7.6 No Guaranteed Use or Earnings. Submission of Content does not guarantee:

(a) That your Content will be selected for use in advertisements;

(b) That your Content will generate any conversions if used;

(c) Any minimum level of compensation;

(d) Any compensation whatsoever.

7.7 Content Approval. The Company reserves the right to reject any submitted Content for any reason or no reason. Only Content that has been explicitly accepted by the Company is eligible to earn rewards.

7.8 Post-Termination Commission. If your relationship with the Company ends through non-renewal, mutual agreement, or voluntary withdrawal, the Company will continue to track and pay your Ad Performance Commission for as long as your Content remains in active paid advertising rotation and continues to meet the minimum conversion threshold.

The Company will report and pay post-termination commissions on the same monthly schedule and with the same transparency described above.

This does not apply if your participation is terminated for material breach, in which case the Company's commission obligations end as of the termination date, though the Company retains its perpetual license under Section 3.

8. Payment Terms

8.1 Payment Methods. Ongoing compensation and commissions will be processed via ACH (direct bank transfer). One-off trial video payments may be issued via PayPal upon receipt of invoice. You are responsible for maintaining accurate payment information and for ensuring your banking details are current.

8.2 Payment Schedule. Payments will be processed within ten (10) business days of the beginning of each month for the previous month's performance, provided that:

(a) You have reached any applicable minimum threshold (currently 25 conversions for performance commissions);

(b) You have submitted any required tax documentation (see Section 8.4);

(c) Your payment information is current and accurate.

8.3 Performance Reporting. At the time of payment, the Company will provide you with documentation showing total conversions attributed to your Content, the corresponding reward calculation, and supporting screenshots or reports from the Company's advertising dashboards.

8.4 Tax Responsibilities. You are solely responsible for:

(a) All taxes, including income tax, self-employment tax, and any other applicable taxes on compensation received through this Program;

(b) Providing any necessary tax forms (IRS Form W-9 for U.S. participants or Form W-8BEN for international participants) before receiving ongoing payments;

(c) Reporting all income received from this Program to the appropriate tax authorities.

The Company will issue IRS Form 1099-NEC to U.S. participants when required by IRS rules. The Company reserves the right to withhold payment until proper tax documentation is received.

8.5 Payment Disputes. Any disputes regarding payment calculations must be submitted in writing within thirty (30) days of receipt of the monthly performance report. Failure to dispute within this timeframe constitutes acceptance of the payment calculation.

9. Intellectual Property

9.1 Company Trademarks. All Company trademarks, service marks, logos, product names, and trade dress are the exclusive property of the Company. Your participation in this Program does not grant you any rights to use the Company's intellectual property except as specifically necessary to create Content for Program submission.

9.2 Third-Party Content. You may not include any third-party copyrighted material in your Content (including copyrighted music, video clips, images, or text) unless you own it or have obtained appropriate licenses or permissions. Content inspired by publicly available trends or formats is allowed, but you remain solely responsible for ensuring that your Content does not infringe any third-party rights. The Company assumes no responsibility for your use of third-party materials.

9.3 Content Review. While the Company may review submitted Content, such review does not constitute legal advice regarding intellectual property clearances. You remain solely responsible for ensuring your Content does not infringe any third-party rights.

10. Confidentiality

10.1 Confidential Information. "Confidential Information" means any non-public information disclosed by the Company to you in connection with this Program, whether written, oral, electronic, or visual. This includes advertising performance data, conversion metrics, dashboard reports, creative briefs, content strategies, product roadmaps, pricing strategies, customer data, financial information, internal tools, and any other information marked as confidential or that a reasonable person would understand to be confidential.

10.2 Obligations. You shall not, during or at any time after your participation in the Program, disclose Confidential Information to any third party, use it for your benefit or the benefit of any entity other than the Company, or share it publicly (including on social media, in interviews, in case studies, or with other brands or creators) without the Company's prior written consent.

You may not publicly reference specific performance numbers, conversion figures, or earnings amounts without the Company's prior written consent.

10.3 Customer Data Protection. If you receive or have access to any customer data, audience data, or personally identifiable information belonging to the Company's customers, you agree to:

(a) Use such data solely for the purpose of performing services under this Agreement;

(b) Not copy, export, download, or store such data beyond what is necessary;

(c) Not sell, share, or disclose such data to any third party;

(d) Comply with all applicable data protection laws including the California Consumer Privacy Act (CCPA);

(e) Immediately notify the Company of any suspected data breach or unauthorized access.

10.4 Exceptions. Confidential Information does not include information that is or becomes publicly available through no fault of yours; was already known to you prior to disclosure; is independently developed by you without reference to the Company's Confidential Information; or is required to be disclosed by law, provided you give the Company prompt written notice.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, affiliates, successors, licensees, and assigns from and against any and all claims, liabilities, damages, losses, costs, expenses (including reasonable attorneys' fees), judgments, and settlements arising from or relating to:

(a) Your breach of any representation, warranty, or obligation under this Agreement;

(b) Any claim that the Content infringes or violates any third-party intellectual property rights, privacy rights, publicity rights, or other rights;

(c) Any claim related to minors appearing in the Content;

(d) Your violation of any applicable laws or regulations;

(e) Any injury, death, or property damage arising from the Content or your participation in the Program;

(f) Any tax liabilities arising from compensation received through this Program;

(g) Any breach of your confidentiality obligations under Section 10.

12. Limitation of Liability

12.1 Disclaimer of Warranties. THE PROGRAM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

12.2 Limitation of Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE PROGRAM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.3 Maximum Liability Cap. THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT OF COMPENSATION ACTUALLY PAID TO YOU UNDER THIS PROGRAM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR $500 USD, WHICHEVER IS GREATER.

13. Program Modifications and Termination

13.1 Right to Modify. The Company may modify, suspend, or terminate the Program, subject to the notice requirements in Section 13.2, including changes to compensation structures, reward tiers, eligible products, submission requirements, quality standards, or these Terms and Conditions.

13.2 Notice of Material Changes. For material changes affecting compensation or rights granted, the Company will provide thirty (30) days' written notice via email or through the Program's communication channels. Continued participation after such notice constitutes acceptance of the changes.

13.3 Right to Terminate Participation. The Company may terminate or suspend your participation at its sole discretion, with or without cause, including but not limited to:

(a) Violation of these Terms and Conditions;

(b) Submission of inappropriate, offensive, or low-quality Content;

(c) Fraudulent activity or attempts to manipulate conversion tracking;

(d) Conduct that damages the Company's reputation or business interests.

13.4 Effect of Termination. Upon termination:

(a) You will receive payment for any earned but unpaid rewards up to the date of termination, subject to Section 7.8 regarding post-termination commissions;

(b) The Company may immediately cease using your Content in active campaigns;

(c) The Company's right to use your approved Content under the license in Section 3 will continue indefinitely, but ownership of the Content remains with you;

(d) You may not submit additional Content to the Program.

13.5 Survival. Sections 3 (Content Submission and Ownership), 4 (Representations and Warranties), 5 (Minors in Content), 7.8 (Post-Termination Commission), 10 (Confidentiality), 11 (Indemnification), 12 (Limitation of Liability), and 14 (General Provisions) shall survive any termination of this Agreement.

14. General Provisions

14.1 Independent Contractor Relationship. You are an independent contractor and not an employee, agent, partner, or joint venturer of the Company. This Agreement does not create any employment relationship, and you are not entitled to any employee benefits.

14.2 No Exclusivity. Your engagement with the Company is non-exclusive. You may create content for other companies, products, or purposes, provided such activities do not violate any obligations under this Agreement, including Section 3.6 (Exclusivity Period) and Section 10 (Confidentiality).

14.3 Entire Agreement. This Agreement, together with any separate Content Creator Agreement you have signed with the Company and any Program documentation incorporated by reference, constitutes the entire agreement between you and the Company regarding the Program and supersedes all prior understandings. Where this Agreement and a separately signed Content Creator Agreement address the same topic, the Content Creator Agreement controls.

14.4 Severability. If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

14.5 Waiver. The failure of the Company to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.

14.6 Assignment. You may not assign, transfer, or delegate any rights or obligations under this Agreement without the Company's prior written consent. The Company may freely assign this Agreement without restriction.

14.7 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

14.8 Dispute Resolution.

(a) Informal Resolution. Before filing any formal claim, you agree to first contact the Company at hello@parentsarehuman.com to attempt to resolve the dispute informally.

(b) Mediation. Any dispute that cannot be resolved informally shall be settled by mediation in San Francisco, California, or through online mediation platforms.

(c) Class Action Waiver. YOU AGREE THAT ANY PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND THE COMPANY INDIVIDUALLY. NO PROCEEDING SHALL BE JOINED WITH ANY OTHER, BROUGHT ON A CLASS-ACTION BASIS, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC.

14.9 Notices. All notices required under this Agreement shall be sent via email to the address you provided during Program registration. Notices to the Company should be sent to hello@parentsarehuman.com. Notices are deemed received 24 hours after sending.

14.10 Force Majeure. Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including acts of God, war, terrorism, natural disasters, illness, disability, pandemics, strikes, or governmental actions. The affected party must notify the other as soon as reasonably possible, and both parties agree to discuss in good faith an alternative path forward.

14.11 Headings. Section headings are for convenience only and shall not affect the interpretation of this Agreement.

14.12 Counterparts and Electronic Signatures. This Agreement may be executed in counterparts and by electronic signature, each of which shall be deemed an original and all of which together shall constitute one and the same instrument.

15. Acknowledgment and Acceptance

By submitting Content to the Program, clicking "I Agree," or otherwise participating in the Program, you acknowledge that:

(a) You have read and understood this Agreement in its entirety;

(b) You have had the opportunity to seek independent legal counsel regarding this Agreement;

(c) You voluntarily agree to be bound by all terms and conditions set forth herein;

(d) You understand that this Agreement involves a waiver of certain rights and limitations on the Company's liability.

Contact Us

If you have questions about this policy or the Program, please contact us:

Parents Are Human LLC

1222 Harrison St, Unit 4107

San Francisco, CA 94103

United States

📧 hello@parentsarehuman.com

Last updated: October 21, 2026

These Text Message Terms apply to the Parents Are Human text message program run by Parents Are Human LLC ("Parents Are Human," "we," "us"). They are part of our Terms of Service.

What you'll get. When you sign up, you agree to receive recurring automated marketing text messages from Parents Are Human at the mobile number you provide, such as new deck launches, sales, and other offers. Consent is not a condition of any purchase.

How often. Message frequency varies.

When. We send marketing texts only during the hours your state allows, in your local time, and we limit how many we send in a day.

Cost. Message and data rates may apply, according to your mobile plan.

Opting out. Reply STOP to any message to stop receiving texts. You'll get one message confirming that you've been unsubscribed. You can also opt out by telling us any other reasonable way, such as emailing hello@parentsarehuman.com. If you sign up again later, these terms apply again.

Help. Reply HELP to any message, or email hello@parentsarehuman.com.

Your number. You confirm that you are the account holder or regular user of the mobile number you provide and that you are at least 18 years old. If you change or give up your number, please text STOP from it first so the next owner doesn't receive our messages.

Carriers. Mobile carriers are not liable for delayed or undelivered messages.

Privacy. We handle your information as described in our Privacy Policy. We do not sell or share your text message opt-in or consent with third parties for their own marketing.

Changes. We may update these terms by posting a new version on this page. Material changes will be sent to you by text or posted on our website before they take effect.

Questions. Email hello@parentsarehuman.com.